As a general rule we do not encourage “make-ups”. Our belief is that children are most successful in a consistent learning environment (consistent attendance, teacher, and peers). However, we understand that children get sick, families need time together and life happens! As a courtesy, each student may have 1 make-up per calendar month. These are based on availability and are not guaranteed. These expire at the end of each month. To qualify for a make-up, you must cancel before the start of the lesson. Please log into your customer portal to mark your child absent and to schedule your child’s make-up. Login here. These no longer accumulate and will expire at the end of each month. To qualify for a make-up, you must cancel before the start of the lesson. (If you call and are unable to get through to a staff member, please leave a message that you will not be able to attend. We will mark you absent.) Once you have scheduled a make-up that is it! We cannot make up a make-up. Just saying that is almost impossible so you can imagine how hard it is to try to implement it. Make-ups can be booked up to 7 days in advance.