As a general rule we do not encourage “make-ups”. Our belief is that children are most successful in a consistent learning environment (consistent attendance, teacher, and peers). However, we understand that children get sick, families need time together and life happens! As a courtesy, each student may have 1 make-up per calendar month. These no longer accumulate and will expire at the end of each month. To qualify for a make-up, you must cancel before the start of the lesson. (If you call and are unable to get through to a staff member, please leave a message that you will not be able to attend. We will mark you absent.) You may choose to attend our “Friday Night Family Swim” instead of using a make-up. If your child has more than 1 cancelled lesson in a one month period, and you miss another class, you are welcome to attend our “Friday Night Family Swim” at no charge in lieu of the additional classes you have missed. Once you have scheduled a make-up that is it! We cannot make up a make-up. Just saying that is almost impossible so you can imagine how hard it is to try to implement it. Make-ups can be booked up to 7 days in advance.